![Announcing complimentary in-room Internet access. Your [tab] has been picked up.](images/headline_en_us.gif)
As a Platinum member, you have access to our highest level of benefits, which now includes complimentary
- Log on to the Internet when you get to your room.
- If you receive a prompt asking you to accept the hotel's Internet access charges, please accept them.
- Because you are a Platinum member, Internet access charges will be eliminated from your final hotel bill.2
A reminder of the other Platinum benefits you already enjoy.
You earn three Starpoints® for every eligible dollar spent — a 50% bonus over our base-level members. You're privy to room upgrades at check-in, including Standard Suites;3 a Platinum welcome gift upon arrival with every stay; Club- and Executive-level privileges; and guaranteed room availability when your room is booked by 3 p.m., 72+ hours prior to arrival.4 And our signature Platinum ConciergeSM service5 is just one call away, ready to help with just about anything regarding your visit.
Ready for the perfect [escape]? Book your next getaway.
Please note that in-hotel Platinum benefits, including complimentary Internet access, do not apply when the reservation is pre-paid or booked through a third party.6
Frequently Asked Questions
Featured property: The St. Regis Bora Bora Resort | FRENCH POLYNESIA
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© 2010 Starwood Hotels & Resorts Worldwide, Inc.
1 Complimentary in-room Internet access is limited to the guestroom occupied by the eligible Platinum member. Not applicable to additional guest rooms, meeting rooms or public areas where high-speed Internet access may be available at a fee.
2 If you have questions about your bill, please see the front desk.
3 Subject to availability at check-in for the length of the stay. Upgrades are to best available room, including Standard Suites. Not offered at AloftSM and ElementSM hotels.
4 Applicable to one standard room only, booked by 3 p.m. local time 72+ hours before day of arrival at a participating property. Member must pay the regular RACK rate. Blackout dates apply and resort properties are excluded. Room upgrade and Free Night Award redemption do not apply when this benefit is utilized. Minimum length-of-stay requirements must be met.
5 Not available in the Asia-Pacific region.
6 This includes rooms where the booking is made through a third party and you pay for that booking either at the hotel or directly to such third party, such as wholesalers, tour operators and third-party channels, including but not limited to priceline.com, expedia.com, hotels.com, hrn.com, hotwire.com, lastminute.com, site59.com, orbitz.com, travelocity.com, cheaptickets.com, quickbook.com, travelweb.com, lodging.com, yahootravel.com and travel.msn.com. Platinum members will earn Starpoints on Eligible Charges made during the stay.