All SPG Benefits  |  FAQs
Your benefits, supercharged.
With every stay, you’ll have more flexibility, more choices, and more ways to get the rewards, when you want them.
Benefits at-a-glance
Preferred
Gold
PLatinum
Starpoints® earned per eligible U.S. dollar spent1 2 3 3
Access to the world’s largest collection of luxury hotels and resorts      
Free Night Awards and Award Flights redemption without blackout dates      
4 p.m. late checkout2      
Special elite customer service telephone line (available in most countries)      
Enhanced room at check-in when available3      
Welcome gift at check-in      
Upgrade to best available room, including Standard Suites, at check-in4      
Complimentary in-room high-speed Internet access      
Complimentary Sheraton® Club and Executive-level privileges5      
Platinum ConciergeSM service for assistance with each stay6      
Guaranteed room availability7      
SPG® 50 Nights Benefit: 10 Suite Night Awards™ for confirmable room upgrades after you achieve 50 eligible nights in a calendar year8      
SPG 75 Nights Benefits:
  • Four Starpoints earned per eligible U.S. dollar spent after you achieve 75 nights in a calendar year
  • SPG Your24™ — set your check-in time with the guaranteed flexibility of a full 24-hour stay
     

SPG Lifetime™ Gold
Gold membership status for life when you achieve 250 eligible nights total and any five years of elite SPG status over the course of your membership.

SPG Lifetime™ Platinum
Platinum membership status for life when you achieve 500 eligible nights total and any 10 years of Platinum SPG status over the course of your membership.

1Your Starpoints never expire as long as you show account activity once per 12-month period.
2Based on local hotel time. Subject to availability at resort and conference center hotels.
3Subject to availability for the length of the stay, provided the room was not booked through a prepaid, third-party channel, such as priceline.com, expedia.com, hotels.com, etc. Enhanced rooms are rooms on higher floors, corner rooms, newly renovated rooms and rooms with preferred views. Enhanced rooms do not include suites. Not offered at AloftSM and ElementSM hotels.
4Subject to availability for the length of the stay, provided the room was not booked through a prepaid, third-party channel, such as priceline.com, expedia.com, hotels.com, etc. Upgrades are to next best available room, including Standard Suites, although not all suite and room categories are included. Not offered at Aloft or Element hotels.
5Where available. See spg.com for full program details, terms and conditions.
6Concierge Desk available for English-speaking agents only.
7Applicable to one standard room booked by 3 p.m. local time 72+ hours before day of arrival, except at resorts. Member must pay regular RACK rate, and blackout dates apply. Room upgrade and Free Night Award redemption do not apply when this benefit is utilized. Minimum and maximum length-of-stay requirements must be met.
8Please see FAQs for more information regarding Suite Night Awards and SPG Lifetime.

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