SPG DOUBLE TAKE FAQS

When can I register for the promotion? What are the dates for earning bonus Starpoints®? Can anyone register for this promotion? Will eligible stays or nights prior to registration count toward my earning? How do I earn double Starpoints? At which hotels and resorts am I eligible to earn double Starpoints? What qualifies as an eligible paid stay for double Starpoints? What qualifies as an eligible paid night for the SPG® Double Take bonus? Can I book through a third party and earn bonus Starpoints? How many Starpoints do I earn with double Starpoints? If part of my stay was reserved using a Free Night Award or Cash & Points, will my stay qualify? If I check in before the promotion period begins or check out after the promotion period ends, but some of my stay is during the promotion period, does my stay earn the bonus? When will double Starpoints post to my account? Will I earn stay and night credits toward elite status? Can I take advantage of other bonus promotions at the same time?
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When can I register for the promotion?

SPG Members can register December 15, 2016, through 11:59 p.m. Eastern Time (ET), March 15, 2017.

What are the dates for earning bonus Starpoints®?

Each registered SPG Member can earn bonus Starpoints for eligible paid stays from January 16, 2017, through April 15, 2017.

Can anyone register for this promotion?

Any Member can register at spg.com/doubletake. A nonmember can join the SPG program and register simultaneously, also at spg.com/doubletake.

Will eligible stays or nights prior to registration count toward my earning?

Yes. As long as the Member registers by March 15, 2017, any eligible paid stays or nights from January 16, 2017, through April 15, 2017, will count toward earning.

How do I earn double Starpoints?

A registered member will earn double Starpoints on eligible stays of one or more nights for the first three stays within the earning period at any hotel or resort in the SPG program.

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At which hotels and resorts am I eligible to earn double Starpoints?

A member can earn SPG Double Take Starpoints at any hotel or resort in the SPG program. This includes our more than 1,300 hotels and resorts across 11 distinctive brands worldwide — St. Regis®, Luxury Collection®, W®, Le Méridien®, Westin®, Sheraton®, Tribute Portfolio™, Design Hotels®, Aloft®, Element℠ and Four Points®.

What qualifies as an eligible paid stay for double Starpoints?

An eligible paid stay includes one or more nights, at any hotel or resort in the SPG program, paying a qualifying rate that earns Starpoints as defined by the terms and conditions of the SPG program (spg.com/t&c).

What qualifies as an eligible paid night for the SPG® Double Take bonus?

An eligible paid night includes at least one night paying a qualifying rate, at a hotel or resort in the SPG program, during the promotion period.

Can I book through a third party and earn bonus Starpoints?

Stays must be booked through any Starpoints-eligible channel, which includes a travel professional who books through those channels or the GDS. This is the only way to earn bonus Starpoints and get our best rates. Stays booked through prepaid, third-party channels — such as orbitz.com, expedia.com, travelocity.com, delta.com, etc. — are not eligible Rate Plans, so the Member will not earn bonus Starpoints and will not qualify for the offer. A description of a Starpoints-eligible channel can be found at spg.com under the program terms and conditions, section 2.1.

How many Starpoints do I earn with double Starpoints?

With double Starpoints, a member will earn 4 total Starpoints per eligible US$1 spent. Elite-level extra Starpoints earnings and other bonuses will not be doubled. Only the base 2 Starpoints-per-dollar earnings are doubled.

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If part of my stay was reserved using a Free Night Award or Cash & Points, will my stay qualify?

No. Stays booked with Free Night Awards or Cash & Points do not count as qualifying stays for this promotion. Even if part of the stay is reserved using an Award and part is paid, the member will not receive bonus Starpoints for any part of the stay.

If I check in before the promotion period begins or check out after the promotion period ends, but some of my stay is during the promotion period, does my stay earn the bonus?

Yes. As long as one night of the eligible stay is within the promotion period, bonus Starpoints will be earned (even if part of the stay falls outside the promotion period). Stays will be processed for the promotion in the order they post to the member’s account.

When will double Starpoints post to my account?

Double Starpoints will post to the registered member's account within two to four weeks of each eligible paid stay posting. Please note that stays will be processed for the promotion in the order they post to the member’s account and not all bonuses will post at the same time.

Will I earn stay and night credits toward elite status?

A member will earn stay and night credits as he or she normally does while earning Starpoints.

Can I take advantage of other bonus promotions at the same time?

Yes. However, each promotion earns bonuses independently of each other.

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